Frequently asked questions
Accessibility statements, the Funka Accessibility Score, badges and membership, answered plainly.
Accessibility statements
An accessibility statement is a public page on your website that explains how accessible your digital service is. It describes which standard you follow (usually WCAG 2.2 AA), which parts of the site are not yet compliant, what you are doing about it, and how a visitor can contact you if something blocks them.
It is a legal requirement for most organisations under the European Accessibility Act, and it is also the page people actually look for when they hit a barrier, so it needs to be current, honest and easy to find.
If your service falls under the European Accessibility Act (and, for public sector bodies, the Web Accessibility Directive), yes, a published, up-to-date accessibility statement is required. Enforcement varies by country, but the obligation to publish is consistent.
Every scan creates a public statement page for your site, showing its compliance status, the standard it is measured against (WCAG 2.2 AA) and when it was last scanned.
On Free and Premium alike, you also get a statement editor in your dashboard. It starts as a draft from your latest scan, with every rule your site failed. You add your organisation's own details, then publish it: link to its page at Funka, embed it in your website or copy it into a page.
At least once a year, and whenever your site changes meaningfully. On Premium your site is rescanned every month, and your statement page's compliance status and scan date update after each scan.
The Funka Accessibility Score
The Funka Accessibility Score is a single number from 0–100. It combines automated testing of your pages against WCAG 2.2 AA with an assessment of your published accessibility documentation.
Yes. Enter your website address and an email address at the website's own domain, and we scan up to 20 pages. You get your Funka Accessibility Score, your top 3 fixes and a free neutral badge for your site, with no payment required. The report comes by email, so only someone with an address at that domain receives it.
Automated tests only catch part of the picture. The score adds an assessment of your published accessibility documentation to automated testing. When you need the judgement software cannot give, Funka's specialists offer manual expert audits as a separate service.
Badges
There are four levels: Neutral, Bronze, Silver and Gold. Bronze, Silver and Gold reflect your Funka Accessibility Score (Bronze 70–79, Silver 80–89, Gold 90–100) and require a Premium membership with monthly scans. Below 70 the badge is Neutral, on Premium too. Free members always display the Neutral badge.
It opens your public accessibility statement page. For Premium members it shows your current score and badge level. The badge and the statement page update together after each scan.
Your badge reflects your latest scan, so it can move down as well as up. That is the point: it is a live signal, not a certificate.
Scope and limitations
No. The score is indicative. It is produced by Funka's automated scanning engine, testing against WCAG 2.2 AA, combined with an assessment of your accessibility documentation maturity.
A high score does not prove legal compliance, and a low score does not mean your site is unusable. The badge is a live signal of measured performance, not a certificate under the European Accessibility Act, the Web Accessibility Directive, EN 301 549 or the ADA.
Automated checks reliably detect only a portion of accessibility barriers. Judgement-based criteria, such as whether alternative text is meaningful, whether a heading structure makes sense or whether an interaction is understandable, cannot be measured by software.
An accurate picture requires a manual expert audit, testing with assistive technology, and testing with real users. Funka's specialists provide this as a separate service.
No. Funka provides accessibility measurement, documentation support and expert guidance, not legal advice, and we accept no liability for regulatory outcomes. Responsibility for the accessibility and legal compliance of your digital service remains with your organisation.
When a scan does not work
Some websites cannot be scanned automatically. Common reasons are a firewall or bot protection that blocks automated visitors, pages behind a login or an IP restriction, an address that does not respond, a redirect to a different site, or a page that never finishes loading.
A scan that could not run never produces a score, and scans are never charged. If yours fails, contact us and we will help you find out why.
Membership and Funka Response
Yes. You can cancel whenever you like under Active subscriptions in your dashboard.
Funka Response is expert backing for when a formal accessibility report or notice from an authority arrives: a senior Funka consultant reviews it, meets with you and drafts your reply. It comes in three tiers: Lite, Pro and Max.